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| Product Availability |
 Are All Products In Stock |
We try our best to keep the merchandise in our website up to date, but sometimes we have the items when you placed your order but run out of them at delivery time. We will not keep back order unless you want us to do so.or you will have to place a new order. |
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| Return Policy |
| How do I return My Order |
Your satisfaction is guarantee. If you're not happy with your purchase for any reason, please don't worry you can sent it back to us or exchange it within 15 days from the date of receipt of merchandise.
Easy return. No need for authorization. Simply send it back to us. We will give you a full refund or exchange it whichever you prefer.
All returns must be in original unuse condition. A copy of the original invoice must be accompanied with your return. Shipping charges are not refundable for all returns
Please return your items to:
VIVA IMPORT CORP.
640 S.HILL ST.
SUITE 256
LOS ANGELES CA 90014 |
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| Security/Privacy |
| How Secure is Your Site |
Your credit card infomation are safe. We use SSL (Secure Socket Layer) encryption technology to secure your transaction. SSL is used by most of the online e-stores and online banks. All credit card information is transmitted through the SSL secure channel. |
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| Shipping Charges |
| How Are Shipping Charges Calculated |
We offer flat rate shipping charge of (for ups regular ground shipping)
these charges will be applied and billed to you when your order leaves
our warehouse.
$10.00 for orders up to $1,000.00
$20.00 for orders over $1,000.00 but not more than $2,000.00
$30.00 for orders over $2,000.00.
Rush order
Actual charged by UPS will be your shipping charged (no handling fee will be add.)
Postal mail will be charged $5.00 messenger fee in addition to postage charge.
Please do not accept any packages that appear to have been damaged in transit. |
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